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dc.creatorWahyunani, Bernadeth Dwi
dc.creatorSusilo, Joko
dc.creatorWayansari, Lastmi
dc.description  Background: The success of food service at hospitals could be viewed from patient’s satisfaction. Assessing patient’s satisfaction is one effective, less costly and easy way in maintaining the quality of hospital services. Another indicator of hospital food service quality is the plate waste. The large amount of the plate wasteshows patient’s inadequate nutrient intake and economically speaking it shows waste of resources. Objective: The objective of the research was to gain insight into patient’s level of satisfaction, patient’s plate wasteand the correlation betweenpatient’s level of satisfaction toward food service with the plate waste at the VIP ward at PantiRapih Hospital, Yogyakarta. Method: The research was ananalytical cross-sectional one whose respondents were hospitalized patients in VIP ward and were administered a regular diet (n=50). The data of the plate waste was obtained using visual estimation method by a-6 point scale as developed by Comstock. Patient’s satisfaction toward the food services included taste of food, menu variation, cleanliness and perfection on cutlery, tardiness, staff’s appearance and nutrient education. The data was analyzed using chi-square test. Results: 62% of the respondents were female with the average age of 35. 65% of the respondents had good average ofplate waste. The average plate waste was 24.62%. Breakfast had the highest average of plate waste. It was 31.42%. The type of food with the highest average of plate waste was staple food. It was 35.62%. Patient’s level of satisfaction toward food service was 56%. Conclusion: The statistical analysis using chi-square test did not show any correlation between patient’s level of satisfaction toward food service with patient’splate waste at the VIP ward of PantiRapih Hospital, Yogyakarta.   Keywords: plate waste, patient’s satisfaction, Comstock’s visual estimation method, regular diet  en-US
dc.publisherPoltekkes Kemenkes Yogyakartaen-US
dc.sourceJURNAL NUTRISIA; Vol 19 No 2 (2017): Vol 19 No 2 (2017): September 2017; 119-125en-US
dc.titleHubungan Tingkat Kepuasan Pasien Terdapat Pelayanan Gizi dengan Sisa Makanan Pasien VIP di Rumah Sakit Panti Rapih Yogyakartaen-US

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  • NUTRISIA [60]
    NUTRISIA, with registered number ISSN 1693-945X (print), 2614-7165 (online) is a scientific journal published by Poltekkes Kemenkes Yogyakarta. The journal registered in the CrossRef system with Digital Object Identifier (DOI) prefix 10.29238. The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of nutrition. Nutrisia is published biannually in March and September. The journal publishes original research articles, review articles, case studies and clinical trials in an open access format. Furthermore, time to first decision has been set to be within 6 weeks to facilitate rapid dissemination of high quality accepted articles. For a detailed description of the different types of manuscripts, the readers can consult the online Guide for authors. The material is subject to the highest standards of editorial revision and peer review. Papers describing research involving human subjects and the procedures followed should conform to ethical standards. Articles containing promotional material (advertisements), whether implicit or explicit will not be included in the Journal.

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