Medical records are files that contain notes and documents fromincoming patients until they are released. One of the activities of the medicalrecord management process is the service of providing medical recorddocuments. The time to provide outpatient medical record documents basedon Minimum Service Standards is ?10 minutes starting from the patientregistering until the patient's medical record document is provided or foundby the officer (Permenkes No.129 Menkes/SK/II/2008). The faster the medicalrecord document is provided, the faster the patient gets health services at thehospital. The purpose of this study was to determine the time of providingoutpatient medical record documents at RAA Soewondo Hospital Pati.This type of research uses descriptive research methods with quantitativeapproaches. The population of this study was 115,973 patients who wereoutpatients using the purposive sampling technique. Calculation of thenumber of samples using the Slovin formula and obtained a sample of 100patients. Methods of data collection are observation and interview. Dataanalysis uses statistical analysis.The results of the study when providing outpatient medical recorddocuments at RAA Soewondo Hospital Pati were 12.42 minutes with aregistration time of 2.11 minutes and a search time of 10.31 minutes. Factorsthat influence the provision of medical record documents are man, machineand method. To support the provision of medical record documents, tracer isused when searching medical records documents.